ClassPass Review: Did This Health and Wellness App Make the Grade?

sosha lewis
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ClassPass Review


For those who like to spice up their self-care by trying out a variety of boutique fitness classes, as well as nail salons, massage studios, and even hair services, you will want to check out ClassPass. From sweat-inducing boxing classes to relaxing massages, ClassPass brings together the best of health and wellness in one app.

When ClassPass first came out it was for those who didn't want to go to the same kind of fitness classes every day; you could start the week by lacing up your sneakers for a HIIT class one day, hit up a hump day indoor cycling class, and wind down from a long work week with Saturday yoga. Now, you can still do that, but you can also book a host of other wellness activities, making this app more encompassing. In this ClassPass review, I'll break down if this app is a top student or if it should be sent to detention.

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A Quick Look at ClassPass

ClassPass

SPECS

  • Platform: iOS, Google Play
  • Features: Map showing distance to classes/businesses, can select type of amenities you desire

CHECK PRICE

Although the benefits are worth it, joining a gym or fitness studio can take a chunk out of your monthly budget. Given the cost, most people don't have a lot of opportunities to explore different classes. However, a ClassPass membership gives you access to a smorgasbord of classes at studios and gyms throughout several cities across the globe. Additionally, it also partners with many spas and salons, allowing you to book many of your health and wellness appointments from one handy app.

ClassPass pricing for their plans are based on credits, ranging from 8-100, and each group class or appointment takes a certain amount of credits. As a one-stop shop, ClassPass provides reviews and booking, as well as the distance to the substantial number of options for you to peruse and choose.

What We Like

  • Large range of plans
  • Easy to book appointments
  • The map that shows the distance to each business
  • Many services are more affordable through ClassPass
  • Can try a variety of gyms and salons
  • Some plans include rollover credits

What We Don't Like

  • Some complaints of lack of customer service response
  • Can't add tip through the app
  • Not all plans allow rollover credits
  • Only available in a limited number of cities

BUY: ClassPass

A Closer Look at ClassPass

The idea for ClassPass was born from frustration. In 2011, Payal Kadakia spent over an hour online trying to find a ballet class in New York City, and decided that there had to be a better way. From this hour-long irritation, ClassPass was eventually born.

How does ClassPass work?

To get started with ClassPass simply go to their website or download the app. There is typically a free trial for new members (free trial ranges from 14 days to a month depending on the promotion). Your trial membership gives you 28 credits. This allows you to try out a variety of gyms and other fitness boutiques. Please note that you can't book salon and spa appointments during the trial period and that different services charge a different number of credits.

The sign up is a quick, painless affair, and I appreciate that ClassPass sends you an email to remind you that your trial is about to end. If you decide to continue with ClassPass after the trial, your account will default to the 28 credits plan that costs $59 per month. However, you're free to choose other plans that may fit your lifestyle better.

What are the benefits of ClassPass?

ClassPass offers variety and flexibility for your wellness routine. Unlike gyms such as OrangeTheory or Soul Cycle, you can try out several different types of fitness every month without being locked into contracts or large monthly charges for one gym membership. Furthermore, you can book salon services such as mani/pedis, massages, and haircuts, often for a fraction of the cost of booking these services directly.

Who should try ClassPass?

  • Those who get bored with one kind of fitness class
  • Frequent travelers—especially to the cities where ClassPass is available
  • People who enjoy a one-stop shop for booking appointments
  • Exercise junkies who don't have a loyalty to one type of fitness

Our Verdict

With a large number of plans to fit most lifestyles and budgets, ClassPass is an excellent way to try a variety of fitness classes. Furthermore, allowing you to book salon services, often at a discounted rate from what you would pay by booking directly, this app can be a convenient way to make and organize the kind of appointments that keep your health and wellness on track.

BUY: ClassPass

FAQs About ClassPass


Is ClassPass hard to cancel?

Not at all. You can cancel your trial or membership at any time (please do so at least 24 hours before your membership renews) by selecting Account - Manage Plan - Cancel My Membership. From here you'll follow the prompts.

What are the benefits of ClassPass?

ClassPass is an affordable way to try out a variety of fitness classes throughout your city. Additionally, you can book nail, hair, and massage services through the app.

Do I lose my credits if I cancel ClassPass?

Once a ClassPass account has been canceled, you will have the remainder of that month's plan to use your credits. You will have no credits, including rollover ones, at the beginning of what would have been your next billing cycle.

How many times can you go to the same class on ClassPass?

Although some studios may restrict the number of times you can attend the same class, for the most part, you can visit a class as many times as you like (as long as you have the credits).