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About this event
About the Course (1 hr Live on Zoom + 8 hrs eLearning) Essential Training • 8 Hours of Training (Available for 30 Days + Optional 1hr Live Zoom Session) • Online-On Demand Training Content -- Asynchronous • Available 24/7 (Internet Connection Required) • Includes Videos, Quizzes, & Final Exam • PDF’s of Presentation Handouts Included • 80% Required on All Quizzes prior to Unlocking Final Exam • 2 Hour Final Exam; 80% Required to Pass Topics Covered: • Business Basics and Fundamental Paradigms to Change Culture • Basics of Problems and Problem-Solving Steps • Data Collection, Graphs, and Feedback Loops • Trend Charts, Stacker Bar Graphs, Pareto Charts, Histograms, Scatter Diagrams, & Defect Maps • Types of Activities & Wastes; Time Studies & Time Value Analysis • Root Cause Analysis & Tools: Fishbone Diagram, Cause & Effect Analysis, Types of Variation, Is-Is Not Analysis, Process Mapping & Flow Charts, 5 Whys, Tree Diagrams and Why-Why Diagrams, Causal Chains • Developing Solutions and Prioritization, Planning & Execution Tools (PDCA & Action Logs) Key Takeaways: • Learn to Use Facts, Data, & Root Cause Analysis & PDCA to Solve Problems. • Learn how to quit dealing with the same symptoms, and start reducing stress while improving performance. Who Should Attend: • Problem-Solving is a core skill needed for every single level in an organization from top to bottom. It should start with members of Quality, Engineering, Continuous Improvement/Process Improvement, Managers, Supervisors, & Leads, then upper management, and staff & other employees. Fighting the same problems day in and day out is unnecessarily stressful and greatly hinders performance.