AT TORRANCE-SOUTH BAY YMCA FACILITY Welcome to the Torrance-South Bay YMCA! We are pleased to offer safe child care options to you and your family, as we all work together through this pandemic. Program hours are 7:00am – 6:00pm, Monday through Friday, unless otherwise noted. In addition to supporting students with their learning, online and in the classroom, our programs include STEAM activities, recreation and outdoor time, homework support and enrichment activities. We offer all of this while ensuring that physical distancing and current public health guidelines for Covid 19 are followed and maintained. Daily, upon arrival, we will check the temperatures of all children and staff and conduct a daily wellness assessment. Throughout the day, children will have opportunities to wash their hands, while staff disinfect and sanitize common surfaces. Children will remain in the same small groups of 12 children or fewer, in the same room, with the same YMCA staff members. Staff will wear face coverings at all times and children are to wear face coverings with staff supervision. At night, all rooms will be cleaned and disinfected in preparation for the next day. By registering for this program, the parent, guardian or authorized representative of the enrolled child/children confirms that they have read, understood and agreed to all the policies and procedures for enrollment in this YMCA program. In addition, the parent, guardian or authorized representative confirms that they have read, understood and agreed to the most recent edition of the YMCA Handbook for this program, available for download at www.ymcaLA.org/childcare. Changes & Cancellations: For this program: A 15-day written request is required for all program changes and cancellations. Without proper written request, the change or cancellation will be denied or applied to the next qualifying payment within the schedule; the subsequent ATS or EFT charge will draft, as scheduled. YMCA School Year Programs are continuous, from the first day of the program until the last day of program and monthly, bi-monthly and/or weekly charges will continue until the program has ended or the parent, guardian or authorized representative has emailed a 15-day written request for cancellation. Written Request: All written requests must be submitted to ChildCareAccounting@ymcaLA.org. A written request to the YMCA Director of the program is not sufficient, as it is not the YMCA Director of the program’s responsibility to submit a written request on behalf of a parent, guardian or authorized representative. Physical forms are no longer provided. Any outstanding balances will be due at the time of cancellation. The parent, guardian or authorized representative is liable for any program fees that the YMCA may incur in its effort to collect any remaining balances.