Welcome to the West Valley Family YMCA! As we turn the corner into the new calendar year, you may be wondering how you will manage and support your child’s virtual learning experience, while meeting the demands of work and home. The West Valley Family YMCA is here to support you! We are pleased to extend a safe program option to you and your family, as we all work together through this pandemic. Summary of Program Health & Safety Practices and Program Structure: • Support for children in completing their distance/virtual learning classwork and homework. • Additional programming, including STEAM, Recreation & Outdoor Time and Enrichment Activities. • Daily Check-In Protocols to include temperature checks by radar, wellness assessment and questionnaire. • Sanitizing and Disinfecting daily; professional deep cleaning throughout the week. • Children will remain in small cohorts of 12 children or fewer, in the same room with the same YMCA staff members. • Face coverings worn by all. Physical Distancing maintained at all times. We know that 2020 has been challenging year, to say the least. We hope to offer you and your family a little bit of relief to assist you in managing the second semester of the school year. Together, we can do so much more! By registering for this program, the parent, guardian or authorized representative of the enrolled child/children confirms that they have read, understood and agreed to all the policies and procedures for enrollment in this YMCA program. In addition, the parent, guardian or authorized representative confirms that they have read, understood and agreed to the most recent edition of the YMCA Handbook for this program, available below and for download at www.ymcaLA.org/childcare. Changes & Cancellations: For this program: A 15-day written request is required for all program changes and cancellations. Without proper written request, the change or cancellation will be denied or applied to the next qualifying payment within the schedule; the subsequent ATS or EFT charge will draft, as scheduled. YMCA School Year Programs are continuous, from the first day of the program until the last day of program and monthly, bi-monthly and/or weekly charges will resume until the program has ended or the parent, guardian or authorized representative has emailed a 15-day written request for cancellation. Written Request: All written requests must be submitted to ChildCareAccounting@ymcaLA.org. A written request to the YMCA Director of the program is not sufficient, as it is not the YMCA Director of the program’s responsibility to submit a written request on behalf of a parent, guardian or authorized representative. Physical forms are no longer provided. Any outstanding balances will be due at the time of cancellation. The parent, guardian or authorized representative is liable for any program fees that the YMCA may incur in its effort to collect any remaining balances.