As an individual, facts, and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This workshop will help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions. Course Objectives: -Increase awareness of problem-solving steps and problem-solving tools. -Distinguish root causes from symptoms to identify the right solution for the right problem. -Improve problem-solving and decision-making skills by identifying personal problem-solving styles. -Identify ways to think creatively and work towards creative solutions. -Recognize the top ten rules of good decision-making.