Achieving Business Success with Program Management:Nov 2012 Leading the Way to Improved Business Results

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You can’t be Apple ® - but you can deliver great user experience.  This interactive  two-day workshop will provide practical techniques to define, document & deliver product requirements starting with user experience.


Includes best practice methods & templates to take back and use right away - you will learn:

- The inter-relationship between user experience, use cases and requirements - The importance of  the whole user experience – beyond technology to address human emotions and senses - How to turn usage concepts into verifiable product and service requirements - How to manage requirements to reduce mistakes, unnecessary features and expensive re-work - How to apply these techniques in both traditional and agile frameworks  

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