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Customer Service

Lake Superior State University Edventures - Lake Superior State University

Saturday, February 13, 2016
Lake Superior State University 650 West Easterday Avenue Sault Ste. MarieMI  49783
Saturday, February 13, 2016
Lake Superior State University 650 West Easterday Avenue Sault Ste. MarieMI  49783

This camp has passed

What's Included

This customer service workshop will introduce you to a variety of skills including identifying customer behavior, determining customer needs through active listening, becoming an effective verbal and nonverbal communicator, honing your telephone customer service skills, handling difficult customers, encouraging customer loyalty, and practicing service recovery.

About This Organizer

Please go to www.lssu.edu/summercamps to read about our unique camps at Lake Superior University.

 

Go to www.lssu.edu/edventures to read about our continuing education offerings. 

Organizer Info

  • Lake Superior State University Edventures

Map & Direction

Lake Superior State University 650 West Easterday Avenue Sault Ste. MarieMI  49783
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