Building 911 LifeBridges to Suicidal Callers

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911 LifeBridges is the class for you and your dispatch team if you want to... - Gain awareness of the impacts of suicide in the life of the nation, our communities, and our families - Increase your knowledge about the causes of suicide and related risk factors. - Learn to form a powerful "lifebridge" to suicidal callers with three key elements: 1. A genuine human connection that can buffer and help prevent suicide 2. Suicide risk-assessment skills using the Institute's research-based LifeBridges Suicide Protocol 3. Intervention skills, strategies, and powerful messages to influence the caller's decision-making process You will also... - Maintain empathy balanced with healthy detachment so you can manage your own distress and mental health while achieving peak performance in dispatching the suicide call. - Develop greater confidence as your knowledge and skill is increased

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