Instant Ads Help

Help Topics

• About Instant Ads
  • What is Instant Ads?
  • What kind of events can I advertise with Instant Ads?
  • How much does Instant Ads cost?
  • What are the technical requirements for using Instant Ads?
  • Do I need a website to use Instant Ads?
  • Can I send users who click to my own website instead the Active.com event listing?
  • Why can't I find my event in the search results?
• Your Account
  • How do I sign in to Instant Ads?
  • Why can't I sign in to my Instant Ads account?
  • I forgot my password - what do I do?
  • How do I change my password or sign in email?
  • How will I be charged for Instant Ads?
  • How do I change the credit card used for my Instant Ads?
• Campaigns and Ads
  • Campaigns and Ads Overview
  • How do I change my campaign settings?
  • Setting and Revising Campaign Start/End Dates
  • Setting and Revising Your Campaign's Geographic Area
  • How do I pause or delete my campaign?
  • How do I change my campaign name?
  • How do I edit the text of my ad?
  • How Do I Copy a Campaign?
• Price, Bidding and Budgets
  • How do I decide my click price?
  • What is the campaign budget?
  • How do I change my click price or campaign budget?
  • My cost seems higher than it should be at this point in my campaign - why?
• How Ads Are Shown
  • How does Instant Ads determine where my ad is shown?
  • How can I control where my ad appears on the website?
  • What are Local Events newsletters?
  • How do I select whether my ads are in Local Events newsletters?
  • How can I control the geographic areas my ad appears in?
  • How can I tell if my ad is being shown?
  • Why is my ad not appearing?
  • What will my ad look like?
• About Email Exclusives
  • What are Email Exclusives?
  • How Do I Add an Email Exclusive to My Campaign?
  • How Can I See the Results from My Email Exclusive?
  • About Email Exclusive Coupon Codes
  • How do I Edit My Email Exclusive?
  • Can I Remove an Email Exclusive from My Campaign?
  • Can I Control the Send Date for My Email Exclusive?
  • Can I send an Email Exclusive without Creating Web and Newsletter Ads?
• Tracking and Improving Results
  • Dashboard Overview
  • What is an impression?
  • What is a click?
  • How can I increase the number of clicks for my campaign?
  • How many impressions should my campaign be getting?
  • What is a newsletter delivery?
  • How many newsletter deliveries should my campaign be getting?
• Cost and Payment
  • Understanding Instant Ads costs and charges
  • How can I control my campaign cost?
  • How can I see what I have been charged for my ads?
  • How do I update the credit card for my account?
  • How Do I Redeem a Promotional Code?
• Policies & Security
  • Instant Ads Advertising Policies
  • Instant Ads Terms of Service
  • What is Active Network's Privacy Policy?
  • How secure is my credit card information and other personal information?
• Other Topics
  • How do I contact Customer Support?