Help
Instant Ads Help
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Help Topics
About Instant Ads
What is Instant Ads?
What kind of events can I advertise with Instant Ads?
How much does Instant Ads cost?
What are the technical requirements for using Instant Ads?
Do I need a website to use Instant Ads?
Can I send users who click to my own website instead the Active.com event listing?
Why can't I find my event in the search results?
Your Account
How do I sign in to Instant Ads?
Why can't I sign in to my Instant Ads account?
I forgot my password - what do I do?
How do I change my password or sign in email?
How will I be charged for Instant Ads?
How do I change the credit card used for my Instant Ads?
Campaigns and Ads
Campaigns and Ads Overview
How do I change my campaign settings?
Setting and Revising Campaign Start/End Dates
Setting and Revising Your Campaign's Geographic Area
How do I pause or delete my campaign?
How do I change my campaign name?
How do I edit the text of my ad?
How Do I Copy a Campaign?
Price, Bidding and Budgets
How do I decide my click price?
What is the campaign budget?
How do I change my click price or campaign budget?
My cost seems higher than it should be at this point in my campaign - why?
How Ads Are Shown
How does Instant Ads determine where my ad is shown?
How can I control where my ad appears on the website?
What are Local Events newsletters?
How do I select whether my ads are in Local Events newsletters?
How can I control the geographic areas my ad appears in?
How can I tell if my ad is being shown?
Why is my ad not appearing?
What will my ad look like?
About Email Exclusives
What are Email Exclusives?
How Do I Add an Email Exclusive to My Campaign?
How Can I See the Results from My Email Exclusive?
About Email Exclusive Coupon Codes
How do I Edit My Email Exclusive?
Can I Remove an Email Exclusive from My Campaign?
Can I Control the Send Date for My Email Exclusive?
Can I send an Email Exclusive without Creating Web and Newsletter Ads?
Tracking and Improving Results
Dashboard Overview
What is an impression?
What is a click?
How can I increase the number of clicks for my campaign?
How many impressions should my campaign be getting?
What is a newsletter delivery?
How many newsletter deliveries should my campaign be getting?
Cost and Payment
Understanding Instant Ads costs and charges
How can I control my campaign cost?
How can I see what I have been charged for my ads?
How do I update the credit card for my account?
How Do I Redeem a Promotional Code?
Policies & Security
Instant Ads Advertising Policies
Instant Ads Terms of Service
What is Active Network's Privacy Policy?
How secure is my credit card information and other personal information?
Other Topics
How do I contact Customer Support?